08/07/2026
It's come to our attention,that we have to add a new note to our policy ..we value our customers,and we try to go out of our way to make sure our customers have a great experience with purchasing a bunny from us..that being said..please note it is your responsibility to keep in contact with us..not the other way around..we will gladly message if you want updates on upcoming availability of kits ,but we will not chase after you,after you have said you want to purchase from us...if you tell us you are getting one,which we will happily help happen,then it is your responsibility to let us know if something came up,or you changed your mind..we will not message you to ask if you are still wanting said bunny,unless you are waiting for one to reach the age that it's ready to go..if you don't show ,or go several days without letting us know anything,the bunny will be available to the next one in line ,unless a deposit is made in advance and you keep the lines of communication open,we try to always end our on line/ text conversations with "Just let us know" ..after that the ball is in your court ..we don't want to sound mean but we have had so many people ghost us about getting a bunny,and then getting upset after we don't message them ,seeing if they still want them..and then we sell them to someone else..Again we value our customers,but we cannot message everyone to see if they are still coming and if they want the bunny...We have to assume that if you don't get back with us in a reasonable time line,that you have decided against the bunny in question...we appreciate you all,and hope you will understand this additional note to our policy..We look forward to helping all our customers connect with the perfect bunny..as always have a blessed day,and keep hopping on !!
