05/19/2026
We are aware of the social media post being circulated regarding a dog's rabies quarantine stay with our clinic, and because several statements made publicly are inaccurate, we feel it is important to clarify the situation professionally and factually.
The patient was brought to our clinic for a mandatory rabies quarantine after biting a person. He arrived muzzled due to known aggressive behavior. Prior to this visit, medications had already been prescribed and dispensed because concerns were expressed to us about what was described as “rage syndrome” and severe behavioral aggression. These medications were brought with Max at the time of intake, and they were administered exactly according to the prescription label directions by qualified veterinary staff.
At no point was the patient “overdosed” or improperly medicated. The medications in question were prescribed for behavioral and anxiety-related management, not sedation alone, and were used appropriately to ensure the safety of both Max and the veterinary team responsible for his care during a legally mandated quarantine following a bite incident.
When an aggressive dog is hospitalized for rabies quarantine, our responsibility is twofold: protecting the welfare of the animal while also ensuring the safety of staff members handling and caring for that animal. The rabies suspect was hand-walked three times daily in controlled areas away from other pets. Initially, he displayed significant aggression toward staff, which is not uncommon in these situations. However, after several days of consistent handling and proper medication administration, he became manageable and our staff was able to care for him safely without being bitten or attacked. In fact, we were very pleased with how well he ultimately responded to our team.
The statement suggesting neglect or mistreatment is simply false. The dog was monitored, handled carefully, and treated appropriately throughout his stay. We understand the owner was upset that the prescribed medications were used consistently during quarantine, but they were administered exactly as directed and for legitimate safety and behavioral reasons. It’s also not unusual for animals that are boarding to not have regular bowel movements or urinations like they do at their own home. Routine changes, as well as medication, can drastically effect elimination.
Regarding vaccination and quarantine fees: our clinic policy is to collect payment upfront and administer the rabies vaccination at the time of release. This policy exists because, unfortunately, veterinary clinics have experienced situations where aggressive quarantine animals were abandoned, leaving clinics responsible for unvaccinated bite-risk dogs.
We also want to address the communication concerns. During the phone conversation following the dog's discharge, our veterinarian attempted to explain the medical reasoning and handling protocols involved in this case. Unfortunately, the conversation became extremely confrontational, and it was difficult to communicate without constant interruption. We understand emotions were high, but mutual respect is what is always expected at out clinic.
Aggressive dogs are serious safety liabilities. Veterinary professionals have the right and obligation to protect themselves and their staff while still providing compassionate medical care.
That is exactly what occurred in this case.
We stand behind the care that was provided to the patient and the professionalism of our entire veterinary team.
