10/21/2026
The higher your degree, the more important your humility becomes. 🤍
I’ve seen what happens when ego enters medicine. People stop asking questions. They hesitate to speak up. Mistakes go unaddressed, and ultimately, patients can suffer.
One of the greatest lessons I’ve learned in medical leadership is that psychological safety and accountability must coexist.
We need environments where everyone, regardless of title, feels empowered to ask questions, share concerns, and advocate for patients.
But here’s the other side of that conversation:
How we speak up matters just as much as our willingness to do it.
There’s a difference between challenging an idea and challenging someone’s competence.
A few things I encourage every medical team to practice:
Lead with curiosity, not assumptions.
Instead of “Why would you do that?” try “Can you walk me through your thinking?”
Make suggestions collaborative.
“I noticed something. Would you be open to another perspective?”
Normalize questions at every level.
Whether you’re a new grad, an experienced veterinarian, or a credentialed veterinary technician, no one knows everything.
Respond to concerns with appreciation, not defensiveness.
A simple “Thank you for catching that” can change the culture of an entire team.
Address mistakes without humiliation.
Accountability means learning, improving, and protecting patients. It doesn’t require shame.
And most importantly, never let your title make you unteachable.
Some of my greatest lessons as a new veterinarian came from experienced veterinary technicians who had knowledge I didn’t yet possess.
Their experience didn’t diminish my education. It made me a better doctor.
As leaders, our responsibility isn’t to be the smartest person in the room. It’s to create an environment where the collective knowledge of the team can shine.
Speak up with courage. Listen with humility. Correct with kindness, and always put the patient first.
That’s how we build better teams, better leaders, and better medicine. 🤍
MedicalLeadership