07/08/2026
We're always looking for a good reason to brag about our team, and here's a good one. During a recent evening visit with Dexter, our amazing team member Kristi noticed that Dexter's urine was discolored and contained a significant amount of blood. Kristi immediately kick-started our protocol, and within minutes our leadership team communicated with Dexter's owners (who were overseas) and Dexter was in the car on the way to one of the after-hours veterinary urgent care centers in our network (shout out to for taking such good care of Dexter). Thankfully, Dexter was diagnosed with a very treatable UTI and was back to his normal self after a few days of antibiotics. Dexter was a champ and smiled through the whole thing, and his owners were able to have real-time peace of mind so that they could continue enjoying their trip.
This is a perfect example of why you should use a truly professional in-home pet care service for your fur families. Not everyone would have the expertise and wherewithal to identify discolored urine and take immediate action. It's easy for anyone to say "We treat every pet like our own" -- but we actually live it, breathe it, and do it every single day. Thank you to Kristi, and cheers to Dexter for continuing to make us smile throughout the whole process ๐พ๐พโค๏ธโค๏ธ