06/17/2026
Hey everyone, just wanted to take a few minutes and just reshare a couple of our policy’s as we are going into busy summer season! Also, we are still taking on new clients, call the salon today or book online 😊
🐾 No-Show Policy
We value our time and yours. When a client does not show up for a scheduled appointment without notice, it prevents us from serving other pets.
A no-show is defined as missing an appointment without at least 24 hours’ notice.
First no-show: 100% charge of the scheduled service.
Second no-show: Future appointments may require prepayment or a non-refundable deposit, or may be declined.
⏰ Late Arrival Policy
To ensure a safe and calm grooming experience for all pets, we operate on a tight schedule.
Clients arriving 10 minutes or more late will be considered a no-show and charged accordingly.
Late arrivals may still be charged the full grooming price, even if services must be reduced.
📅 Cancellation Policy
We kindly request at least 24 hours’ notice for cancellations or rescheduling.
🐶 Courtesy Reminder
We understand that emergencies happen—please communicate with us as soon as possible. We appreciate your respect for our groomer
Flea and Tick Policy 🐜
For the health and safety of all pets and our salon, we require that every dog is on an active flea and tick preventative and has received treatment within 30 days of their scheduled appointment.
Treatments: Please do not apply topical preventative treatments within 24 hours of your dog's groom.
Salon Protocol: Any dog found with fleas or ticks will be sent home immediately to prevent cross-contamination.
Sanitation Fee: To cover the necessary salon sterilization and cleaning, a minimum sanitation fee of $60 will be due.
