05/31/2026
We debated whether to share this, but transparency matters, especially as false information continues to be spread by this Dog Control Officer.
Our reason for sharing this is simply to clarify the facts and debunk misinformation during an already incredibly difficult time.
The statement below was made publicly by the Dog Control Officer who brought the ill dog, Quinn, into our shelter-the same illness we are currently fighting to contain.
At one of the most heartbreaking and exhausting moments for our staff, volunteers, fosters and community, seeing shelter workers and supporters described as lacking “real hearts for animals” is deeply hurtful.
📣For clarity: our shelter did not “shut down” care for animals. We temporarily closed intake to Dog Control during a serious and highly contagious illness outbreak in order to protect every animal already in our care, the public, foster homes and incoming strays.
This decision was not made lightly, and certainly not without heartbreak.
It was made through the sound advice of our veterinarians to keep risk minimal and prevent further spread of infection.
We also reported every step and move to NYS Agriculture & Markets, who advised that we have to do what is necessary to keep everyone safe.
💔 This decision was made to prevent even more suffering and loss.
Our staff has been working around the clock, disinfecting, transporting sick animals for emergency care, comforting frightened dogs and making impossible decisions no shelter ever wants to face.
Some have barely gone home. Some have barely slept.
We respect the difficult position Dog Control Officers can be in. We know animal welfare takes teamwork. But words matter, especially in moments like this. Compassion should extend to everyone working to help animals, including the people fighting day and night inside the shelter.
We will continue focusing our energy where it belongs: protecting animals, getting through this crisis and reopening safely as soon as possible.
Thank you to the community members who continue to support us, foster, donate, send supplies and show kindness while we navigate one of the hardest chapters we’ve faced.
Lastly, we want to thank the remaining local Dog Control Officers who have offered patience, understanding and support during this crisis.
The overwhelming support and cooperation we have received has reminded us what true teamwork in animal welfare looks like and we are deeply grateful to those who chose compassion, collaboration & professionalism during an already heartbreaking time.