Brooklyn & Parma Heights Animal Control serves the cities of Brooklyn and Parma Heights. The City of Parma and the "Old Brooklyn" area of Cleveland are covered by their own respective agencies. We have one full-time Animal Control Officer, a part-time Kennel Manager, and a small cadre of Volunteers. The hours listed on our page are when the kennel at 8000 Memphis Avenue in Brooklyn is open to the public. Our new facility opened in 2023 and is built into the Brooklyn City Hall, however, we have a separate entrance west of the main entrance. Our driveway is directly across the street from the St. Elias Church, and we have a small parking area adjacent to the exterior portion of the dog kennels you will be able to see once you turn in our driveway. The double doors there are the main entrance to our facility. We usually have adoptable cats on site, but check our page to see exactly who might be available for adoption. Most dogs which come into our care as strays are transferred to the Cuyahoga County Animal shelter if they go unclaimed by their owners. If you need assistance or have animal related questions it is best to call our main number of 216-635-4291 and leave a message, keeping in mind that our Animal Control Officer works weekdays on day shift. If you have an immediate need related to an animal emergency, regardless of the day/time, you can call the appropriate seven-digit non-emergency number to reach Dispatch to report the animal emergency. Brooklyn Police Department: 216-749-1234
Parma Heights Police Department: 440-885-1234
After hours and when the Animal Control Officer is off-duty a Police Officer may be able to respond to assess the situation. For ongoing issues including complaints regarding the feeding of wildlife, non-priority welfare check requests, and habitually loose dogs not occurring at the time of the call, it's best to leave us a message at our main number of 216-635-4291. One question we always get is in regards to trapping/removing urban wildlife. That service is not something we can legally provide, instead you have to conact a licensed trapper for assistance. They can also hopefully advise on how to prevent the animals from coming back, and in the case of animals getting into a structure, can repair the access point to prevent it from happening again in the future.
