10/10/2026
‼️With the busiest season now upon us…An important, reminder about arriving on time for your dog’s grooming appointment.‼️
We understand life gets busy, but arriving late to a grooming appointment has a bigger impact than many pet owners realize. Just like many doctor, dentist or eye appointments— being late usually means missing your slot and paying a fee.That doesn’t mean there’s no cost. Here’s why being late matters, and how it affects everyone involved:
1. The next dog and owner are affected. Your groomer usually has another appointment booked right after yours. When you’re late, the next client’s dog has to wait longer in a kennel or car—something that can be stressful for them. It’s not fair to make another family pay for your delay.
2. Rush = more stress and lower quality. Your groomer wants to give your dog a calm, careful groom. When appointments run behind, the whole day’s schedule gets squeezed. That often means faster work, more pressure, and a higher chance of mistakes, uneven cuts, or added anxiety for every dog that day—including yours.
3. It directly impacts your groomer’s income. If your groomer has to turn you away and ask you to reschedule (which is sometimes necessary), they lose the time and money they had set aside for your appointment. Groomers are small business owners or independent contractors—every missed or shortened appointment affects their livelihood.
What you can do if you’re running late
• Call or text as soon as you know you’ll be late (even 5-10 minutes makes a huge difference).
• Be honest about your new arrival time so your groomer can adjust the schedule if possible.
• If you’re more than 10 minutes late, be prepared that we will need to reschedule for the safety and comfort of your dog and others.
We love your dogs and truly want them to have the best grooming experience possible. Helping us stay on schedule is one of the biggest ways you can support that. Thank you for understanding and for being part of our grooming family!