01/27/2026
It’s not a secret that there’s no One Way to become a dog behavior professional. Most of us end up here by cobbling together some combination of formal programming or certification, experiential hands-on learning, self-guided continuing education, and (if we’re fortunate enough) apprenticeship under a skilled mentor.
And all of that is great!
But there are key “soft skills” that are just as (or even more!) important than the behavior modification and training strategies that are often the focus of these traditional paths, and finding a way to acquire and hone them can be especially unclear in an unregulated field.
For me, the place that did more for my professional development than any other single source of learning was the MSPCA. When I started working at the shelter, I was coming from the world of private dog training where I’d worked exclusively with pet dogs in loving homes and guardians who had access to resources.
Then I spent three years working full time in the shelter—doing direct animal care, evaluating and managing behavior, cleaning kennels, counseling adopters, taking in surrenders, administering meds and vaccinations, drawing blood, and carrying out humane euthanasia procedures—and I realized how much of the bigger picture I had been missing.
The shelter system is a microcosm of so many of the challenges American society faces as a whole. The impacts of living under late stage white supremacist capitalism show up in animal sheltering nationwide— from breed restrictions in housing, to lack of access to veterinary care, to racist and classist ideas about what appropriate pet care looks like, and on and on and on. With direct exposure to the real impacts of the political climate we and our clients exist in, we’re in a better position to support people and their dogs.
I’m not saying that all of the skill sets I list in this post require shelter work to develop, or that I’m inherently better than other professionals because of my shelter background. What I am positing is that these skills make us all better behavior professionals, and there’s no better place to develop them than the shelter setting.