10/23/2026
Client Service Representatives (CSRs) are the front lines of our hospital - they are that first voice you hear answering the phones, the first face you see upon stepping through our doors - making appointments, sending and receiving records, checking patients in and out. Our CSRs are the connection between clients and our medical team, helping ensure every visit is smooth, informed, and compassionate.🐾
Beyond just their day-to-day duties, they are also building connections and relationships with all who come to SBVH. As does our whole team, they too share in your joy of welcoming a new pet and in your sadness when you lose one. They are here for you!💙
A huge shout out to our amazing group of CSR's, thank you for all you do!