06/10/2026
Your pet's health is always our #1 priority.
With that in mind, we have created our Pet Health Guarantee program for clients that choose to participate.
The program covers the cost of unexpected illness or injury while your pet is staying with us up to $400 per stay/Day Camp package.
For our lodging guests, the Pet Health Guarantee is valid for one stay of 14 days of lodging or less. If you'd like to have your pet covered for longer than 14 days due to your reservation being longer, you may renew the program by the 14th day of your reservation.
The PHG is included in our Gold Package but can be added to any stay or attached to any Day Camp Packages.
(Program excludes pre-existing conditions, breed specific conditions, illness due to expired vaccinations, and bloat. Claims must be reported to TWI Pet Retreat management within 48 hours of check out, and pet must be seen by our designated facility veterinarian — Bluegrass Animal Clinic.)
Questions?
Feel free to give us a call! We'd love to talk with you!