03/07/2021
Operational Update for The dogSpaw
Monday, March 8, 2021
Beginning Wednesday, Mar 10, 2021, The State of Texas will be lifting the mandate for face coverings as a Covid-19 health safety measure. The new guidelines continue to recommend social distancing of six feet or more when occupying public retail spaces. The guidelines also recommend wearing face coverings when keeping six feet or more of distance from others is not possible.
After reviewing the State’s guidance, The dogSpaw has determined that the State of Texas has limited enforcement of coronavirus-related issues at the city and county level, and has essentially made following the rules an “honor system.” As a result, all issues related to masks and distancing are now left to individuals to decide whether to follow or not. With that in mind, here is how we plan to go forward at The dogSpaw.
1) We will continue to limit access to the retail area of the shop to no more than six people from two households. This has been working well, and will keep people from stacking up on each other when picking up their pets. In the event there are more than six people in the waiting area, we ask that you wait outside, or in your car, until your pet is ready for pickup. In most cases, we will bring your pet out to you.
2) Social distancing of 6 (six) feet or more must be observed at all times.
3) Face coverings are strongly encouraged to be worn by everyone who enters the shop retail area. While they are no longer required by the State of Texas, they will still help protect you against airborne transmission of the coronavirus. This notice is also intended to convey that, because the State of Texas has left no legal recourse to businesses or local government to deal with issues related to compliance, The dogSpaw cannot and will not be responsible for anyone’s exposure to Covid-19. Everyone bears the personal responsibility for their own health and well-being, including any family members who accompany them, by observing social distancing and wearing a face covering. We honor everyone’s right to choose whether to wear a face covering or not, as long as everyone understands that they bear the risks of their personal choice. Anyone entering The dogSpaw without a face covering and/or who does not observe the social distancing protocol outlined by the State of Texas agrees that they are solely responsible for their decision and any and all possible outcomes that may arise as a result of that decision.
4) Anyone who appears to be sick, and/or any pet that appears sick may be refused access to the shop. This is intended for the safety of everyone, and exceptions will not be made for anyone, period. This applies to clients, employees, pets, general contractors, and anyone else who may request access to the premises. Face coverings will not be recognized as a barrier for any active illness. Again, this is meant to promote the health and safety of everyone. Please respect others by not being out in public if you are sick.
5) Curbside service will remain an option upon request for anyone who does not feel comfortable entering the shop retail area. Please let us know when you make your appointment that you would like curbside service. Please call us at 817-444-8147 when you arrive to drop-off or pick-up, as this will help us streamline your request. If we do not answer the phone for any reason, please leave a message. We receive messages in real time, and we will look to see if anyone is waiting when we receive a message. You are also welcome to press the doorbell to get our attention, but that will take us a little bit longer to get out to you than a phone call.
A huge dogSpaw "thank you" to everyone for helping us get through 2020 successfully! We're doing everything we can to get back to normal as quickly and safely as possible.
Tony and Becky Chevalier, and the whole dogSpaw crew,
