How It Works: Health First, Tails Second
Before the fun begins, we take one important step: make sure every pup is healthy, safe, and cleared to play. It's part of what makes the Playground feel different—more calm, more trust, more care.
STEP 1 - Create Your Profiles
Set up your Pet Parent account and add your pup(s). Simply create your free account, here by clicking any of the buttons on this page and once you're in!
STEP 2 – Upload Required Vaccines
We require proof of up-to-date vaccinations to keep all tails wagging and noses happy. When every dog is cleared, everyone can relax—no guessing, no stressing.
Required for approval:
1️⃣ Rabies (1, 2, or 3 year)
2️⃣ Bordetella (annually)
3️⃣ Distemper/Parvo (1, 2, or 3 year)
4️⃣ Negative f***l test (done annually)
Step 3 - Profile Review (This step may take 1-2 business days)
Our team will manually review your profile and vaccine records, then get the dates verified by your vet clinic. This ensures a safe, balanced environment for every dog.
Step 4 - Schedule & Attend the Meet-N-Sniff
Once your pup is vaccination-cleared, you’ll be able to schedule a free 30-minute Meet-N-Sniff—to sniff, play, and see if the vibe is right.
Step 5 - 🔑 Kisi-Key & Purchases
After you've scheduled your Meet-N-Sniff, you’ll receive an email with a link to download KISI, our secure door access app. You must download the app PRIOR to your scheduled Meet-N-Sniff.
This app becomes your digital key—unlocking The Playground 24/7, anytime your pup needs to play, stretch, or reset. Make sure to keep the app on your phone since this is the only way to enter the building whether on a 24-Hour Playground Pass, Canine Camp/Daycare, Training, Events, or Memberships.
