09/17/2026
🐾 A Friendly Reminder to Our Clients! 🐾
We want to remind everyone that we do not have a receptionist. Our groomers do it all! We are the bather, groomer, receptionist, janitor, maintenance, and everything in between. ❤️
Because of this, we cannot always get to the phone right away. Please allow us up to 24 hours to return your call or respond to your message. We promise we aren’t ignoring you—we are simply busy taking care of the dogs in our care! 🐶✂️
We also ask that you please do not arrive early for your appointment unless it has been discussed with us beforehand. If you do arrive early, please take a seat and wait patiently until we are able to assist you.
Every time we stop to answer the phone, check someone in or out, or handle something unexpected, we have to stop what we are doing with the dog in front of us. Sometimes that means putting a dog down while we answer the phone, clean up an accident, or take care of another interruption.
We also want to remind everyone that grooming appointments can sometimes run behind. This is why we now ask that you allow 2–3 hours for appointments rather than the old 2-hour timeframe. Every dog is different, and some may require extra time and attention. 🐕💗
We truly appreciate your patience, understanding, and support of our small grooming business! We love what we do, and our priority is always making sure your pups receive the time, care, and attention they deserve. ❤️🐾
Thank you for understanding and being patient with our grooming team!