27/09/2026
A puppy owner gave me another shot.
They first reached out about their little canine shark. I let the message sit there. Desperate for help, they paid another trainer a lot of money for some practical support. But after the first session, the recommended correction stuff felt wrong for them and their puppy.
We both feel lousy about how it all went.
What really gets me is knowing I didn’t respond right when they needed someone to get in touch.
But they reached out again. And the progress this team has made makes my heart sing. They remind me why I got into this work in the first place.
It's not about fancy social media posts. Most dog owners want a reply. Or a call returned. Just another person there when they need help. That’s what matters.
Marketing is not my forte. Replying to every query on time, I fumble that one too often. My fault completely.
So, I am going to do better. And while I'm getting my act together, if you sent something and heard nothing, nag me. Send it twice. Phone me. Tell me I forgot. I mean it; I really do not mind.
And to this particular puppy owner, thank you for giving me a second chance. I’m so glad you did. And I love working with you too.