NICSONS Pet Store

23/05/2026

Is your cat suddenly hiding, spraying, scratching more, overgrooming, or acting “not quite themselves”?

We’ve launched the PetMall Cat Behaviour Decoder, a free tool to help New Zealand cat owners understand common behaviour clues and what they may mean.

It takes about 2 minutes, is anonymous, and gives practical next-step guidance based on the signs you select.

Try it here:
https://wiki.petmall.co.nz/tools/cat-behaviour-decoder

Note: this tool offers general guidance only and is not a veterinary diagnosis. If your cat’s symptoms are sudden, severe, or worsening, contact your vet.

Free interactive tool to help NZ cat owners understand behaviour clues and practical next steps.

20/05/2026

Bringing home a new puppy in New Zealand?

Those first few weeks are exciting, but there is a lot to remember: food, sleep setup, toilet training, puppy-proofing, vet visits, safe toys, and everyday routines.

We’ve created a free Puppy First Weeks Checklist NZ to help new puppy owners get organised.

Answer a few quick questions and it builds a personalised checklist for your puppy’s first week, first month, and ongoing care. You can tick items off, mark what you already have, and print it for the fridge.

Try it here:
https://wiki.petmall.co.nz/tools/puppy-first-weeks-checklist-nz

Free, anonymous, and built for New Zealand puppy owners.

General guidance only, not veterinary advice. For health, vaccination, flea/worm treatment, or food concerns, please speak with your vet.

Free interactive checklist for new puppy owners in NZ. Get a personalised list of essentials for your puppy's first week, first month, and beyond.

19/05/2026

Not sure why your dog is barking, hiding, pacing, chewing, or suddenly acting differently?
We built a free Dog Behaviour Decoder to help NZ dog owners read common behaviour clues and decide what to try next.
It only takes a few minutes, and it gives practical, general guidance based on your dog’s age, body language, triggers, and symptoms.
Try it here:
https://wiki.petmall.co.nz/tools/dog-behaviour-decoder
General guidance only — if your dog’s symptoms are sudden, severe, or worsening, contact your vet.

Free interactive tool to help NZ dog owners understand behaviour clues and practical next steps.

23/04/2022

We are closed on ANZAC Day. (Monday,25 April)

14/04/2022

Nicsons Pet Store -Birkenhead
Easter Trading Hours:

Good Friday ( 15th April ): Closed
Easter Saturday ( 16th April ): 10am – 5pm
Easter Sunday ( 17th April ): Closed
Easter Monday ( 18th April ): 10am – 5pm

09/11/2021

Dear Customers,

Nicsons Pet Stores are glad to reopen to the public. Please following the NZ Government requirements while visiting our store, please understand that there could be wait time occurred during your shopping.

1. Mandatory face mask wearing

2. Please keep 2 meters social distance

3. Please check-in on the NZ Covid Tracer or manual sign in.

Click and Collect service will be still available. You are welcome to visit our webstie 24/7, or give us a call for any order enquiry. Thanks for your continual support. Let us play safe. :)

Nicsons Pet Store
10/11/2021

21/09/2021

To all our valued customers!
During Alerts level 3 Nicsons Pet Store will be open normal hours for our Zero Contact Click & Collect Service. So all the customers can order from the front door. Alternatively, please visit www.petmall.co.nz to place your order. Thanks to all of you for your support to our business🙏🙏🙏🙏.Please take care and stay safe.

Buy Pet supplies at lower price with better service! Big sale on all Pet Toys, Collars, Leads, Harnesses, Beds, Bowls and more.

23/08/2021

Dear Valued Customers,

Contactless pick up is available for both stores. Please choose pick up from store when you order online. We will arrange the contactless pick up time for you as soon as possible.

Due to the Alert Level 4, NICSONS Pet Store is open online only, both retail stores will be closed. Please visit our website petmall.co.nz for online orders 24/7, we offer free delivery for order over $59 (exclude rural address) ,your orders will be processed and dispatched as early as possible through Courier Post, some delays may be expected. If you have any urgent order or need any help to place order online, please feel free to let us know by email [email protected] or call us on 09-4280340 (Whangaparaoa) or 09-4185096 (Birkenhead). We do appreciate your continuing support. Let’s stay safe and look after each other!

NICSONS Pet Store
23 August 2021

17/08/2021

Dear Valued Customers,

Due to the Alert Level 4, NICSONS Pet Store is open online only, both retail stores will be closed. Please visit our website petmall.co.nz for online orders 24/7, we offer free delivery for order over $59 .(exclude rural address) Your orders will be processed and dispatched as early as possible through Courier Post, some delays may be expected. If you have any urgent order or need any help to place order online, please feel free to let us know by email [email protected] or call us on 09-4280340 (Whangaparaoa) or 09-4185096 (Birkenhead). We do appreciate your continuing support. Let’s stay safe and look after each other!

NICSONS Pet Store
18 August 2021

21/07/2021

Cat feeder: water and food. Self-watering system to guarantee the fresh water, double diners design to make the mealtime more comfortable, dishwasher safe...