14/05/2020
SAFE PROCEDURES DURING COVID-19 OUTBREAK
To protect both of our families whilst I'm grooming your pet I have put in place the following safety measures.
VERY IMPORTANT
Only bring your pet to your appointment if you are well. If you or any member of your household are showing any symptoms of Covid-19 or have done in the past 7 days, you and your pet must STAY AT HOME.
I'm happy to cancel or rearrange your appointment at no charge during this time.
Please ensure you read and adhere to the following steps.
ARRIVAL (handover protocol)
1. Please arrive on time for your appointment and ensure you bring your dog without harnesses, bandanas, jumpers etc.
2. Attach your dog with your own collar to the lead which is provided outside of the house.
3. Ring the doorbell and return to wait by your car, and I will come out to collect your dog.
4. I will be wearing PPE (gloves, face mask and apron)
5. Keeping a safe distance (at least 2 meters), we will have a brief discussion about the requirements of the groom, and confirm the collection time.
6. Before I take your pet inside I will spray them with Leucillin spray (anti bacterial, anti-viral spray for dogs).
7. I will use my lead and collar to take your pet into the salon.
GROOM
1. Your pet will then be bathed in the usual way with grooming shampoo and rinsed.
2. Your pet will be dried and groomed as normal. Please note if your pet has become matted during lockdown, I will have to clip the coat short. It will re-grow quickly. Brushing out matted fur is a painful and unnecessary process for your dog to suffer and is not part of the service I offer.
COLLECTION
1. Please arrive on time or early to collect your pet and wait in your car. I will bring your pet outside and attach it back to the lead. Once I have gone back into the salon you can reattach your lead and take your pet home.
2. Payment: for the time being I can only take payment by bank transfer which must be made prior to collection.
3. Follow on bookings will be arranged by text or phone and not at time of collection.
4. The salon and associated equipment will be cleaned before and after each groom, so it is very important that you drop off and collect on time.
I hope this answers any questions you may have on our new procedures, but please call or text if you have any questions or concerns.