21/04/2022
Message from Neil Stanton, Founder of Big Dog World
As of 21 April 2022, Big Dog World is now part of the Get Set Pet family:
https://getsetpet.com/pages/big-dog-world-welcome
After 12 years of running Big Dog World, I felt it was time for a change. Having taken the decision to move on to a new project, I knew I wouldn’t sell the company to just anyone. I wanted to ensure our loyal and valued customers would be well looked after and Get Set Pet fit the bill.
They are a fast-growing company with an excellent reputation for customer service (over 2000 customer reviews with an average rating of 4.96/5.0). They also offer a great value subscription service for your dog’s food – something we haven’t been able to offer you until now.
I feel completely confident that Martin, Jason and their team will offer you the same level of exceptional service that I have strived to provide for the last 12 years.
As for me, I will be setting up a new luxury dog day care centre in the coming months. Please follow the page for updates:
Barkeley Gardens Dog Day Care
I would like to take this opportunity to thank you all for supporting Big Dog World over the years. My favourite part of the job has been talking to customers and hearing all about your dogs, meeting our local customers and seeing their new puppies grow up happy and healthy. I’ve made some good friends along the way and I hope to see you all again soon.
All the best,
Neil and Geoff.
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From Martin Ruddy, Co-founder of Get Set Pet
On behalf of the entire team, I am thrilled to welcome you to Get Set Pet and look forward to providing you with a great customer experience and a smooth transition from Big Dog World. I would like to echo Neil’s words about our shared values. Your satisfaction is our number one goal and I’m eager to hear from you all as we commence this exciting journey together.
As a welcome offer I would like to provide you with 10% off your first order with discount code BDW10
(T&C’s 10% off all products, one use per customer, active until 31 May).
I hope you’ll enjoy navigating our website and browsing our extensive product range but please don’t hesitate to get in touch with suggestions on how we can improve our service to you. You can call us on 0333 050 5551, chat to us via the chat function on our website or email us at [email protected].
Thank you in advance for your ongoing support and custom.
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