Castle View Groomers

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Castle View Groomers I have been a dog groomer for 20 years now, passing my training with Distinction,

LATE CANCELLATIONS AND NO SHOWS. Can I just remind people that any appointments cancelled in less than 24hrs or missed w...
05/08/2026

LATE CANCELLATIONS AND NO SHOWS.
Can I just remind people that any appointments cancelled in less than 24hrs or missed will be charged at the full price. I’ve recently had a bout of no shows and late cancellations and some people are respectful of my time and business and pay the fee with no quibble, for whatever reason unfortunately the cost is on you not me. You book my time that is how I pay my bills. An example Friday evening 19.30pm I had a longstanding client cancel 2 dogs for an appointment 10am Saturday morning. That doesn’t give me much time to get someone else in. I was out at the time so when I get home I have to spend my evening trying to fill the spot. I’d already reminded the client the appointment would have to be payed for ( which they ignored) I managed to fill 1 spot so messaged back to say I’d filled one spot so I would only charge for 1 dog and they’ve chose not to pay or even answer so obviously don’t agree with that and that’s fine they’ll now go somewhere else and I won’t have a client that clearly doesn’t respect my time and service. Today I’ve had 3 no shows luckily I had people waiting and I managed to fill 2 of those places, but it’s very frustrating when I’m turning business away. ( picture for cuteness attention ❤️)

We did it 💒❤️ and had the best time. Just about recovering from an amazing week and back to work. My diary is very busy,...
29/07/2026

We did it 💒❤️ and had the best time. Just about recovering from an amazing week and back to work. My diary is very busy, I have a few appointments left towards the end of August then il have puppies due beginning of September so will be on reduced hours for the following 8 weeks so if anyone isn’t booked in and wants a appointment over the coming weeks message me asap. Currently not taking on new clients.

OUT OF OFFICE!After today il be off for a few days as I’m GETTING MARRIED on Monday 💒❤️. Il be back in work Wednesday fo...
17/07/2026

OUT OF OFFICE!
After today il be off for a few days as I’m GETTING MARRIED on Monday 💒❤️. Il be back in work Wednesday for a couple of very busy days before our reception on Saturday, so any messages may not get replied to until the following week.
I’ve had a lot of messages recently asking if I can just pop their dog in asap within a couple of days. It’s absolutely not possible, I’m very grateful how busy you all keep me but It’s very important to book ahead. I have a lot going on other than grooming so doing extra hours isn’t going to be possible in the coming months. I have limited appointments left for August and September already looking busy also, so drop me a message today if you want to make a appointment 🐶🐾
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I’m away on holiday from 18th June back in work  Monday 29th June. I have only a few appointments available at the end o...
09/06/2026

I’m away on holiday from 18th June back in work Monday 29th June. I have only a few appointments available at the end of July so if you’re wanting to get booked in please do so asap 🐶🙏

Well that’s a wrap for 2025. Just want to say a massive thank you to all my wonderful clients for supporting my small bu...
23/12/2025

Well that’s a wrap for 2025. Just want to say a massive thank you to all my wonderful clients for supporting my small business and trusting me with your precious doggos 🐶. For all my lovely Christmas gifts and tips. I wish you all a very happy Christmas and il see you all next year 🎄🎅🎊🎉❤️

06/12/2025
Hi everyone, I just wanted to say thank you to those that have been very understanding in the last few weeks with me hav...
22/10/2025

Hi everyone, I just wanted to say thank you to those that have been very understanding in the last few weeks with me having to change appointments around due to me taking my dad to lots of hospital appointments I really appreciate your patience. But on another note I just wanted to remind people that missed , late cancellations ( less than 24hrs) or turning up late are fully charged. I’ve got people desperate for earlier appointments so it’s not only a waste of my time but someone else could have had that booking. I understand things crop up but please understand on my business side these mistakes , either through forgetting , illness etc shouldn’t be at my expense. Last week alone I had 6 missed appointments. So please please cancel early or get those reminders set in your phones Thank you 🥰

21/07/2025

Meet the Pet Taxi Team, whether taking your dog to their appointments, from Vets to hydrotherapy or to
their dog walk 🐾🐾

Address

8 Sands Road Harriseahead
Stoke-on-Trent
ST74LA

Telephone

+447957797872

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