21/10/2026
๐พ A Friendly Reminder to Our Clients ๐พ
We understand that caring for your pets can sometimes be an emotional and stressful experience, and we are always here to listen, help and support you wherever we can. โค๏ธ
However, we would like to kindly remind everyone that we have a zero-tolerance approach to any form of abuse towards our team, whether verbal, written or in person. Our staff deserve to be treated with the same kindness, courtesy and respect that they show to you and your beloved pets every day.
Like many veterinary practices, we are working hard behind the scenes to keep our practice running smoothly, navigate the challenges we face and continue providing the high standard of care your pets deserve. This is only possible with a dedicated team who feel safe, supported and respected in their workplace.
We are always happy to listen to concerns and discuss any issues in a calm and constructive manner. However, abusive or threatening behaviour towards our team will not be tolerated.
Thank you to all our wonderful clients who continue to support us, show kindness to our team and trust us with the care of your precious pets. We truly appreciate you. ๐ถ๐ฑ๐
Kindness and respect go a long way โ letโs continue to work together for the sake of our pets. ๐พ