19/03/2020
The health and well-being of our staff and customers is paramount; with this in mind we would like to take this opportunity to outline the steps we are taking in light of the Covid-19 pandemic.
Our shops remain open, this will be reviewed on a daily basis
Within our shops we are taking the following measures:
- Regularly disinfecting all high touch areas including handrails, door handles, till points, product displays, store equipment, etc.
- Making hand sanitiser available for staff, volunteers and customers.
- Increasing weekly deep cleans of our stores.
- Ensuring all employees have the information they need to stay healthy and continuously keep a high level of hygiene. Government advice on self-isolation and care will be followed for any member of staff or volunteer feeling unwell.
We will not be offering stock collections for the foreseeable future, we will update the relevant channels once these have recommenced.
Our welfare animal food bins continue to be stocked for those in the community in need. We endeavour to keep these running for as long as possible.
If you’re feeling under the weather or have recently returned from an affected area and were planning to visit one of our shops we politely request, for the safety of everyone, that you refrain.
For the latest advice on what to do if you are feeling unwell, or if you believe you have been in contact with someone who has Covid-19 please visit: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
We will continue to follow Government advice and will post updates on any further actions we are taking.
If you have pets and are concerned about what actions to take please visit: https://www.rspca.org.uk/whatwedo/latest/blogs/details/-/articleName/how-to-care-for-your-pets-if-you-re-ill-or-have-to-self-isolate-due-to-coronavirus
Thank you for your support and understanding at this time
