14/10/2026
This is Tamsin’s story, and she didn’t expect to use the words “beautiful” and “peaceful” to describe losing her cat. But that’s exactly what happened.
Her cat, handsome and hilarious right to the end, was cared for by Valeria, one of our vets. The appointment was arranged quickly, and when Valeria arrived, she was gentle and supportive from the start. She talked Tamsin through the whole process, and nothing was rushed.
Tamsin was able to hold and cuddle her cat until he passed away in her arms. For him, it was just a normal day. She didn’t even need to move until she was ready, and Dr Valeria left quietly once she was sure everyone was okay.
“We were moved there and then to send a message of thanks,” Tamsin told us. “For the first time ever, we were left with sadness, but none of the trauma of vet visits and waiting rooms and appointment times.”
Tamsin said the decision itself was the hardest part. But the kind and gentle process made the loss of her boy as okay as it could possibly be.
This is what we mean when it’s at the heart of what we do: keeping pets relaxed and surrounded by the people they love, in the comfort of their own home.
To Dr Valeria, and to Tamsin, for trusting us with her boy: thank you. 🤍
HowThingsEndMatters