30/09/2026
Good morning everyone!
It has been brought to our attention that we’ve recently been having some issues with people trying to contact us.
When we changed our mobile network provider, it appears that the new SIM has not only transferred our old number across, but has also kept the number that came with the new SIM. As a result, we’re now having problems with calls and messages going to the right number. 🤦♀️
We’ve been speaking with a member of the network provider for the last couple of days and are trying everything we can to get this sorted.
Unfortunately, some messages and calls are coming through, while others aren’t. Yesterday, for example, someone tried to call us and the call didn’t register at all, but their text message came through. We’ve also had the opposite happen.
For the time being, if you’ve tried to contact us and haven’t had a response, please don’t assume we’re ignoring you! We may simply not have received it.
If you need to get hold of us and aren’t getting a response, please:
📱 Message us through our page, or
📞 Contact Matt on 0792542007
Also, please be aware that some of our messages may currently be coming from a different number. If you receive a message from a number ending in 497141, that is also me — it’s our number mix-up in action! 😂 This will hopefully only be temporary until we get everything untangled.
We’re really sorry for all the confusion and inconvenience this is causing. It’s incredibly frustrating for us too, but we’re doing everything we can to get it resolved.
Thank you so much for your patience and understanding! ❤️
