31/07/2026
❗️Public Notice❗️
Due to a shortage of vets in the region and no vet currently scheduled for our Pontefract branch, we are seeing an increased demand for appointments here.
Our staff are trying their very best to accomodate extra appointments and medication requests however, these may take longer than usual. If your pet is needing medication, please try and order this in advance to give our staff ample time to get this ready.
It may also take longer to get through on our phone lines due to increased call volumes. Our reception staff are working hard to get to your enquiries and a lot of the time there is only one of them to deal with calls, emails, insurance etc. Please be patient.
We do understand the frustration this is causing and our staff have no control over the vet situation so please be kind to them, they are doing everything they can to deal with the increased workload 🙏.
We only have one vet and two nurses who are working incredibly hard.
Abusive behaviour towards staff will not be tolerated.
Also due to increased demand, can people please refrain from using our car park if they are not attending the practice as we are finding clients are not able to get parked.
Thank you for your understanding