14/10/2026
β¨ Polite Notice & Reminders β¨
Lady & the Mutts is by appointment only. Please do not turn up if you have not booked an appointment. If you have a query regarding the booking site, or regarding my services, please message me or leave a voicemail, and I will get back to you as soon as I can.
I work solely on a one-to-one basis with limited time between scheduled clients, meaning I have limited time to ensure the salon has been properly cleaned and disinfectant, all relevant admin has been completed and equipment is prepared and ready for the following appointment. Any interruption of this then encroaches onto the following session.
Working on a one-to-one basis means I will only contact, or respond to, messages or calls from the owner of the dog I have in my care at that time. I will respond to all other messages and missed calls as soon as I am able to do so.
I am in the process of getting a separate doorbell for the salon, but in the meantime, please remember to message me when you have arrived both for drop off and collection. Please avoid knocking, or ringing the doorbell on the house, as I will not hear this down in the salon. This will only result in the CEO of Lady & the Mutts barking rather rudely at you, and annoying my very lovely and very patient neighbours π«Ά
I appreciate that people are keen to get their dogs booked in as soon as possible, and I am truly honoured that people want to get their dogs booked in with me π I will make every effort to book clients in the diary wherever is physically and safely possible, without encroaching on other scheduled appointments, and within my working hours.
Lastly, a massive thank you to all of my lovely clients for your ongoing support of Lady & the Mutts, and for trusting me with your wonderful furry family members!
- Katie ππ₯°