Meg and Beau Dog Grooming

I have 7+ years experience and (hopefully) have a friendly and relaxed demeanor :) Prices are dependant on hair type/condition, size, desired style, and behaviour of dog. Prices start from £14 for a bath and brush/tidy. Collection and nail clipping are also offered - just call, or message me here for all the details you need. Meg and Beau Terms and Conditions:
Please read carefully, booking with m

e means you agree to these terms and conditions. Feel free to ask any questions. I will eventually get around to printing these to sign so please don't be offended if I do ask you, I'll be asking everyone when I do. �
* Beau
Beau is my dog and as I work from home, he is usually with me. He is very friendly to both people and dogs but can be very excitable. He will bark when you first arrive but while I groom, he sleeps upstairs and isn’t a bother to your dog. If you or your dog might be uncomfortable with this, please let me know at the time of booking and I can make sure he doesn’t have physical contact with you or your dog. After grooming, your dog will be free to wander the house or sit on the sofa or play with Beau while waiting to be collected. If it looks like they need to toilet, I will let them out in the front garden to do this. This may mean their feet might be damp when collected if it’s been raining. I want this to be a friendly and comfortable place for your dog to be so please let me know what they’re comfortable and not comfortable with.
* Grooming between appointments
Please groom your dogs appropriately at home between bookings so that the process is easier and less stressful for them. Matts are very uncomfortable for dogs and removing them takes a lot more time than normal clipping and can pull at the skin. I will advise on recommended grooming at home if desired.
* Flea, worming and vaccinations
Please make sure your dog/s are up to date with flea and worming treatment and that all required vaccinations are up to date. If your dog is found to have fleas or worms at the beginning of the grooming process, I will not be able to complete the groom. I work from home and flea infestations are difficult to deal with and come at an expense.
* Matts
Action taken on matts will depend on their severity. Minor matts will be either brushed out or cut out if brushing is too uncomfortable for the dog. Heavily matted dogs will need shaving short. This will be discussed beforehand but can greatly change the appearance of the dog. If done on a very short blade, this can cause irritation to the skin and is more likely to cause nicks to the skin. If a dog is matted and has aggressive behaviour, it will be extremely difficult to groom.
* Behaviour
Please inform me of any behavioural problems before booking such as aggression or anxiety. I will try my best with any behaviour problems and try to work at the dogs pace. In some circumstances I may need to muzzle a dog at times if I’m concerned it is stressed enough to bite. In extreme circumstances, it may not be possible to finish a dog due to its behaviour. If this is the case, a fee will be charged depending on how far into the groom I am. If I think it might be possible to finish another day, I will re-book them in and finish the groom. For dogs that are very difficult, I may suggest an extra charge for the next groom or may not be able to do them again as it takes a lot more time to complete dogs that are stressed and resist the grooming process. If your dog is food orientated, I am happy to offer treats throughout the groom if it improves their behaviour. Please leave me a few of their favourite treats if you think this may help.
* Pick up and drop off
Please drop off your dog at your appointment time or up to 10 minutes before it. If dropped off late, it cuts into the grooming time so it may not be such a good finish or I might be unable to finish them on that day if I have other dogs due in. I groom one dog at a time. Dogs may cross over sometimes if my schedule is out or if someone drops off early/picks up late. Unless stated that both are friendly or this is very apparent, I will keep them separate until one goes home.
* Exercise and toilet
A nice long walk for young/energetic dogs will make the grooming process easier and less stressful for them. This will also give them the opportunity to relieve themselves before the 1-2 hour long grooming process. A long walk is not suggested for elderly dogs as this will make it more difficult for them to stand while being groomed. Please just allow these dogs a chance to toilet. If your dog goes to the toilet on the green areas in the close, please make sure you clean up and dispose of the waste properly.
* Cancellations/missed appointments
Cancellations at least 24 hours before the appointment are no problem, just let me know and I’ll be happy to re-schedule. Cancellations or not showing up after this this may incur a charge on top of your next groom. If you don’t contact me at all and don’t show up, I will be unable to book your dog in in the future.
* Payment
Payments can be made at the end of appointments by cash, PayPal or bank transfer.
* Vet treatment
If your dog becomes ill during while in my care and requires immediate veterinary treatment, I will contact you to come and collect. If you (the owner) cannot be contacted, I will take the dog to the vet and seek treatment at the owners expense.
* Complaints
I will do my best to groom your dog in the style you’ve asked for whilst making sure the dog is comfortable. If you are unhappy with the groom, I will fit them in as soon as I can to rectify any areas you are not happy with. If the problem can’t be resolved with another appointment then please contact me regarding the issues and we can discuss further and I will do my best to resolve the issue.