24/07/2026
UPDATED 14.44: Success! That horrid fake site is no longer serving a mirror copy of Charley Chau! 👍 We think the fraudster received notification of the takedown requests from the registrar, Cloudflare, its hosting company and Google and decided it wasn’t worth the bother with what they were trying to do. We’ll keep monitoring but glad that has gone!
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⚠️ An important update for our customers ⚠️
We've discovered a fake website impersonating Charley Chau's official site. It's operated under the name "Pawio" — I'll type the address with spaces so nobody accidentally clicks it: w w w . p a w i o . u s
❌ If you're on a site that looks like Charley Chau but the address bar shows p a w i o . u s (or anything that isn't charleychau.com), leave the site immediately - do not enter any payment or personal details.
❌ Pawio is nothing to do with Charley Chau and we do not operate their fake website despite their claims.
✅ Charley Chau has NOT been hacked and there is no security breach on our side. Nothing bad has happened on our own website or to any of our customer's data.
✅ Charleychau.com runs on Shopify, which is independently certified Level 1 PCI DSS compliant — the highest security standard in the payment card industry — so all payments made on our real site are protected to that standard.
✅ To shop with us safely, only visit www.charleychau.com. Always check that the address in your browser starts with charleychau.com.
✅ If you're worried about anything, call us on 0161 848 8702 or email [email protected] — these are our official, verified contact details. We're also happy to take your order over the phone.
WHAT ARE WE DOING ABOUT IT?
We think we discovered the fake site really fast and we have:
➡️ Filed takedown requests with the domain registrar, Cloudflare (who provide the content delivery network the fake site runs on), the hosting provider, and Google
➡️ Pushing for Google to stop indexing the fake site's pages.
➡️ Filed a fraud report with the police
The takedown processes can take time with third parties, and we will keep pushing ot get the fake site removed.
NOTE ON WHAT'S ACTUALLY GOING ON
Fraudsters can now copy live websites in real time using techniques called reverse proxies — essentially, they pull pages directly from a real website and republish them under a different address, hoping to confuse shoppers into buying there instead. In our case, the fake Pawio site is showing our full product catalogue but with lower prices — a classic trick to lure people onto the fraudulent site. We've put a warning on charleychau.com and written a full blog post about what's happening: https://www.charleychau.com/blogs/blog-offers/beware-of-the-fakes
Ironically, because the fake Pawio site pulls content directly from ours, it's currently showing our warning too — for now, at least.
We will keep you posted as we work on this one. In the meantime, have a fab weekend!