20/08/2026
Polite Reminder
Just a little reminder regarding appointments 🐾
If you need to cancel, change or rearrange your appointment, I require a minimum of 48 hours’ notice wherever possible.
As a small business, I have to carefully calculate my earnings on a daily, weekly and monthly basis. When a client doesn’t attend or cancels at short notice, I’m often left with a gap that I’m unable to fill. This can mean having to work additional hours outside of my usual working hours to make up for the loss of earnings.
I do have a cancellation list and will always do my best to fill any last-minute spaces, but unfortunately, I can’t guarantee that a gap will be filled.
I completely understand that life happens and sometimes things are unavoidable, but repeated no-shows or cancellations on the day or evening before an appointment do have a real impact on my small business.
If this continues, I may have to introduce non-refundable deposits for appointments to help protect my business from lost earnings.
Thank you so much for understanding and respecting my time and small business — it really is appreciated! 🐾❤️