28/09/2026
Hi all, just a quick one regarding appointments 🐶 ✂️
When you book an appointment, that time is reserved specifically for you and your dog. If you don’t turn up, sometimes that appointment can’t be filled at the last minute, and unfortunately, it means I’ve lost that time that I could have offered to another client.
It also has a domino effect on the rest of my day. My appointments are carefully scheduled, so when someone doesn’t show, it affects the timing of everything that comes afterwards. It can mean appointments are moved around, gaps are created in the day, and ultimately it impacts other clients who have made the effort to turn up on time.
I completely understand that things happen and sometimes plans genuinely cannot be helped. If you can’t make your appointment, please just let me know as soon as possible. I can then offer the space to someone else.
Also, just a reminder of my existing no-show policy:
If you no-show for your appointment, a 50% payment of the missed appointment will be required before you can book another appointment. This policy has been in place since June last year, so this is not a new policy.
Thank you for your understanding and continued business 🐩💛🤍💛
