11/08/2026
Dear Customers,
It is with great regret, due to new EU laws, we can no longer serve customers in EU nations. All recent parcels sent to customers in EU nations are being returned to us.
These returns are in spite of our very best efforts to comply with the EU Packaging and Packaging Waste Regulation (PPWR) (Regulation (EU) 2025/40) that became fully applicable on August 12, 2026. The cost for us of complying to the very complex PPWR regulations are too high, and so has forced us to stop sending parcels to the EU.
We very much hope all our customers outside of the EU will continue to support us with your much valued business.
Redgranate