08/05/2026
🎉 We Are Hiring! 🎉
We are currently hiring for a Fixed-Term full time Client Care Assistant based at our Leominster practice. Saturday cover may occasionally be required.
To apply please visit the Medivet Jobs website: https://careers.medivet.co.uk/job/client-care-assistant-in-leominster-herefordshire-jid-1628
As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues.
What we're looking for:
🐾Skilled at providing exceptional client facing care, with excellent reception skills.
🐾You’ll have good numeracy skills, with experience of using online appointment booking systems.
🐾You’re a team player who wants to make a real difference in a practice that values and supports you.
🐾We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn.
🐾Previous experience in a veterinary reception role is preferred, but not essential.
About the role:
📞Carry out reception duties, greeting clients on arrival, and updating records
📞Triage the impact of emergency appointments, contacting clients and rearranging as needed
📞Manage the practice diary to ensure appointment availability is optimised to team skillset
📞Answer client phone calls and manage messages
📞Process any repeat prescription order requests
📞Working collaboratively within an experienced admin team