20/08/2026
Important Emmipet Update: No-Show Policy 📋✨
Over the past couple of days, I’ve had 3 separate no-shows. That’s 3 sessions that could have easily been given to other clients on my waiting list - and the worst part was receiving no message at all to say they weren't attending!
As a small business, this really impacts my schedule. To keep things fair for everyone and protect my time, I’m introducing a strict No-Show & Late Cancellation Policy:
❌Notice Required: Please give at least 48 hours' notice if you need to cancel or reschedule.❌
❌Late Cancellations (Under 48 hours): Will incur a 50% fee.
❌No-Shows (No message): Will be charged at 100% of the service fee, and future bookings will be paused until settled.
I completely understand that genuine emergencies happen, but a quick heads-up makes a world of difference! Thank you so much to all my wonderful regulars for your ongoing support and understanding! 🐶❤️
