12/10/2026
🐾 A LITTLE REMINDER ABOUT MISSED APPOINTMENTS 🐾
We understand that life can be unpredictable, and sometimes plans change. However, when appointments are missed without notice, it has a real impact on our practice, our team, and other pets waiting to be seen. ❤️
📊 Did you know?
During September 2026, we have had 197 missed appointment slots, equivalent to 2,955 minutes of veterinary time — that’s almost 49 hours of time that could have been used to care for pets in need! 🐶🐱
When appointments are missed, we often cannot offer those slots to other patients who may be unwell or waiting for essential treatment.
💙 Our Missed Appointment Policy
To help us make the best use of our time and ensure we can care for as many pets as possible, we would like to remind all our clients of the following:
📌 If you are unable to attend your appointment, please let us know as soon as possible so we can offer the slot to another patient.
📌 If you miss two consecutive appointments, a deposit will be required when booking future appointments.
📌 If you can no longer attend, please contact us in advance to cancel or rearrange your appointment.
We are committed to providing the best possible care for your beloved pets, and your cooperation helps us do just that. 🐾
Thank you for respecting our team's time and helping us ensure that every appointment counts. ❤️
Together, we can make sure more pets get the care they need, when they need it. 🐕🐈