12/10/2026
🐾 MEET NATALIA🐾
Communication with the customers is at the heart of everything we do at Springfield. In today’s world, good digital communication matters too, which is why we’re so happy to have Natalia on our team. Here’s a little about her day, in her own words:
“I joined the Springfield Pet Cremation team recently. Before my interview, I looked into the business and was really impressed by the 5-star reviews on Google and Facebook. I was curious to find out how they did it!
The answer? There’s no secret. They simply do their job to a very high standard, and our customers are kind enough to share their experience. That’s it. 💛
I live not far from the office, so my day starts with a quick trip to work, where I check all your messages on social media and on our website. Then, depending on the day, I make plans for how we can share the Springfield story online.
I’m in great company: my colleagues Lisa, Marin and Jacqui, and of course the girls, Fern, Heidi and tornado Betsy. To be honest dogs don’t help much, but they definitely make my days more fun” 🐾
Feel free to say hello to Natalia in the comments or send us a message, she’ll be happy to help.
springfieldpetcremation.co.uk