04/10/2026
โ๏ธ Weโve found a problem! ๐คฃ
Earlier in the year we changed phone companies to ensure that when you call, it rings on our landline and mobile, so if our member of staff on reception has to leave the building, we can still answer! ๐๐ผ
This has been a LIFESAVER ๐
However what we have noticed, is that if you call us, and we are already on the line with someone else, it still rings through to the other phone, and doesnโt let you know you will be in a queue / or that we are already on the phone ๐ It sounds like we just arenโt answering ๐ซ
We are doing our best to rectify this issue, as we donโt want customers to think we are ignoring them! (We defiantly arenโt!!!) ๐ but sadly the staff arenโt octopuses being able to answer all calls at once ๐
Please leave a message if you canโt get through to us so we know someone called us and we can call you back! ๐๐ผโ๏ธ