11/09/2026
πΎπΎPLEASE READπΎπΎ
** Despite posting my terms and conditions recently, I have had another 3 no shows, this week. I appreciate life events happen, but please at least give me enough notice to try and fill the slot. The 100% charge for no shows, and on the day cancellations applies and no further appointment will be made until this is paid. Terms and conditions are below:
πΎπΎ Terms and Conditions πΎπΎ
No shows or cancellations on the day, or less than 24 hours before, will incur the full groom charge. Obviously there are urgent reasons, that's where it is discretionary on occasionsπΎπΎ
Cancellations 24 to 72 hours before groom, will incur 50% of your groom charge
No show and cancellation fees are to be settled before I make another appointmentπΎ
All new clients are to pay a Β£20 deposit at their meet and greet appointment, which is non refundable, but will be deducted off the 1st groom πΎπΎ
Late drop off and Pick ups πΎπΎ
Whilst sometimes, urgent events, prevent being on time, due to me being strictly one to one, with many dogs being reactive, it is important you drop and pick up at the time stated. There will be an extra charge if it impacts on my next groom being put back or cancelled πΎπΎ
De-matting fees πΎπΎ
If any dog is matted, and mats can't be brushed out easily, and pain free, there will be extra charges for clipping due to the extra time, and damage to blades and equipment πΎπΎ
Thank you for your support πΎπΎ