16/06/2026
OUR £2.99 BIBLE - THE HANDOVER BOOK ✨
As they say, often the simplest ideas are the best.
In previous jobs i had had a handover book to let the next shift know what was going on on the previous shift, and anything they need to be aware of.
I adopted this for our hotel, and now all staff fill in a handover sheet for every day that they’re here.
It includes who got walked with who, who shouldn’t be walked with who, if there were any issues, and if anyone needs any longlong lines, extra support etc on their walk. It includes who got what medication, and when etc, any injuries, any sickness and anyone that hasn’t eaten their food, any dogs that seem nervous and might extra attention as well as track all the extra enrichments have been completed etc.
We use this book to track literally everything that happened in a day -if there is anything at all that happened in a day it goes in this book
This means that no matter if someone is off sick, or if someone has to doublecheck that something did or didn’t happen on a day they were not in then we always have a record of it.
On top of this we use a whiteboard system to record welfare checks, water changes, walks completed, and lots of other info that is clearly visible for everyone.
The handover book ensures that nothing ever gets missed, it means that if I need to go back and look at something, then there is information there for every single day.
This system became particularly important when I was poorly in the second half of last year and the first half of this year. I was in hospital and recovering for quite some time.
It meant that nothing, and I mean nothing got missed.
It meant that I have the peace of mind that I can always doublecheck if there is any doubt.
It gives us the security that if someone gets poorly and doesn’t have time to tell someone something that they have or haven’t done yet, then it doesn’t matter because it’s already here..
If you’re a dog owner reading this - this is our standard here. ✨
If you’re a dog boarding business like us reading this, then I recommend that you adopt your own version of this. It’s priceless.