16/10/2026
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Such a lovely Google review to finish the week on, from Leah & little Lilo;
"A brilliant vets!
My cat, Lilo, cannot stand travelling/being in new places/being handled/new people (basically all the things required for a vet visit!) but Portland go out of their way to make sure that the experience is as comfortable as possible for her. Lilo was diagnosed here with hyperthyroidism and every step of the testing/medication process has been clearly explained to me by the vet, Katie.
Katie is great with Lilo... and me - she doesn't hesitate to answer my many questions on the phone!! All the veterinary nurses are also brilliant and gentle with Lilo when she needs her bloods taken - which would not be possible without their patience. The staff at reception whom I have spoken to, Ria, Emma and Nicole, are friendly, respond quickly to emails/pets app/phone calls, and make the whole process as easy as possible.
The cat zone waiting area is also ideal!! Thanks all