20/07/2026
Terms and conditions for Hounds at Home
daycare and home boarding.
• All dogs must be neutered or spayed, with exception of puppies, dogs under approx 6 months and bi***es prior to first season.
• All dogs arriving must be wearing a tagged collar.
• Dogs must arrive on a lead. They will leave on a lead too.
• Arrival and pick up times must be arranged prior, these are vital for our operation so every attempt must be made to keep to these. Or notify us if anything changes.
• If any dog chooses to toilet in our home, a daily £5 cleaning charge will be added. This is not for poorly/ill dogs. Whenever possible evidence will be provided from our indoor CCTV.
• All boarding stays will only be secured after receiving a 20% non refundable deposit. The balance must be received prior to arrival for the stay.
• Daycare should always be paid for in advance, on a weekly/daily basis. Full payment will still be required if your dog fails to arrive, or you cancel with less than 24 hours notice. 50% of the cost will be required if you cancel with less than 48 hours notice.
• Boarding dogs minimum requirements are food, collar, lead and medication. Optional are bed/blankets, bowls, treats and toys. We are not liable if any of the optional items are sent and damaged.
• Upon arrival for daycare or boarding, please wait outside. if we have not seen you arrive, whatApp or call David. If you are on time, we do try to lookout but things do happen where we may miss your arrival. Please Do NOT ring the door bell as this will set the dogs off barking and make dog entry more challenging.
• Emergency contacts must be friends or family that could collect your dog in case of emergency and we have to close. It cannot be someone you are on holiday with.
• All dogs must be vaccinated annually and kept up to date. Copies of this must be sent to us annually. If this lapses, we can refuse entry.
• All dogs must have up to date flee and worming treatments.
• We reserve the right to refuse/withdraw our services if your dog is not compatible with our environment.
• If you dog attacks or injures another dog or human, we reserve the right to withdraw our service.
• We are not liable if your dog injures themselves while out for walks. However, we will do all we can to prevent injuries and administer first aid when required, and seek professional medical advice if required.
Thank you for supporting our small and local business. We really do appreciate it.
