13/10/2026
📣 A little reminder as we head into winter & A BIG thank you to all my lovely clients 🐴❤️
Firstly, I just want to say how extremely thankful I am for every single one of my clients. Your continued support, loyalty and trust really does mean so much to me, and I’m incredibly grateful to work with you and your horses 🥰
As we head into the darker and wetter months, I just wanted to pop up a few gentle reminders to help things run as smoothly as possible…
⏰ Appointments are 45 minutes unless otherwise agreed. Please ensure your horse is tacked up and ready to go for your appointment time. Any time spent waiting for horses to be caught, groomed or tacked up will unfortunately eat into your lesson/appointment time. As the days draw in and stabling arrangements change, I won’t always have the flexibility to run over as I may have done throughout the summer! Of course, I completely understand that sometimes things happen that are completely out of your control — horses certainly have a habit of keeping us on our toes! 😅🐴
📅 Cancellations ❌
-Please give at least 48 hours’ notice if you need to cancel or rearrange an appointment.
-Cancellations made within 48 hours will require 50% of the appointment fee.
-Cancellations made with less than 24 hours notice will require full payment, unless I’m able to fill the appointment slot.
🌧️ And we don't let a bit of British weather stop us! As you all know, I’m more than happy to ride and teach in all weathers — rain, wind or shine! ☔🐎 Lessons will only be cancelled where conditions are considered unsafe for horse or rider.
💳 Payments
A final little reminder that all payments are due on the day the service is provided. I don’t have time to be chasing invoices!
Thank you all so much for your understanding and cooperation. These little things really help me manage my diary, especially through the winter months, and make sure I can give every horse and rider the time and attention they deserve. I really do appreciate you all! 🐴❤️
