Suffolk Pet Crematorium

10/06/2026

What To Do if Your Beloved Pet Passes Away At the Vets

As we all know, the loss of a pet can be a very traumatic and upsetting time and none more so when they pass from an illness.

When a pet passes away at a vets they will ask about what you want to do with their body. At this distressing time, it can be very difficult to make a decision about their passing and whether to go for a cremation or home burial.

We get a lot of calls before a pet is put to sleep asking about timings & appointments - the main difference between us and the vets own cremation services is that we don’t use fridges or freezers. We cremate the pets in our care within 24hrs, with ashes ready the next working day.

On arrival, you will meet our team of kind, caring professionals who will care for your pet as if it were their own. We have all been through this sadness ourselves and will be able to talk you through the journey that your beloved pet will go on.

Remember - we care for beloved pets that have passed away, the vet cares for them when they are alive.

If you are struggling with this issue, please give us a call and we will do everything we can to help.

For more information, visit our website at www.suffolkpetcrematorium.com. You can contact us by emailing [email protected] or by calling us on 01284 656565.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

03/06/2026

What to expect when you visit Suffolk Pet Crematorium

We want all of our visitors to feel completely at ease when they visit us to lay their furry family members to rest for the final time.
When you first contact us, our team will provide you with a visiting time to arrive at the premises - in order to ensure that you have as much time as possible to say your goodbyes, it's important to arrive as close to this time as you can.

On arrival, you will be greeted by a friendly and welcoming member of the team, who is on hand to help your pets final journey and your bereavement be as peaceful as possible. Our Farewell Room will be made available to you to share memories and say goodbye. In here you can also browse our range of memorial urns and make any selection you wish to receive their ashes in, you will also be able to ask a team member to take paw prints and or fur clippings as a keepsake should you wish.

You will have as much time as you need in here, as well as the opportunity to visit and reflect at our Lake of Remembrance afterwards.

Our team will handle your pet with the utmost care and respect, ensuring a peaceful and dignified goodbye. We never rush our clients and will always give you the appropriate time and space you require, and pride ourselves on having pets ashes reunited with their owners within 24 hours if possible. All of our clients receive a certificate of cremation with your pet’s name and the date of cremation on it and a packet of memorial forget-me-not seeds to scatter where you wish.

If you have suffered a bereavement, you can contact us by emailing [email protected] or by calling us on 01284 656565.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

22/05/2026

What to do if your pet passes away whilst you're on holiday

When you lose a pet unexpectedly or outside of a professional environment it can be tough to know what the next steps are, especially if you are on holiday when it happens.

At Suffolk Pet Crematorium, we endeavour to make the process of dealing with your loss as easy and comfortable as possible.
If your pet passes away at a kennels or cattery whilst you are away, we are here to help. Once you’ve been notified by the kennels, you can simply pass them our contact details or get in touch with us directly. We are able to liaise with them to collect the body and can keep it cool in our chiller for up to 7 days until you are able to return and say your goodbyes properly on our premises.

When you return and you’re ready to visit us, call us and speak to a member of our friendly and experienced team who will discuss the process and ensure that your pet has a dignified and peaceful cremation. You can choose to receive the ashes in a wide range of urns, scatter pouches or tubes and are welcome to use our Farewell Room on your visit for a private goodbye, as well as the Lake of Rememberance to enjoy memories of the time you spent with your loved one.

If you would like your pet collected from the kennels, cattery or your home please call us directly to make arrangements in advance.

For more information, visit our website at www.suffolkpetcrematorium.com. You can contact us by emailing [email protected] or by calling us on 01284 656565.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

Find support and advice on the next steps you need to take if your pet passes away at home and you can’t get them to us yet.

06/05/2026

Leaving Lasting Memories at the Lake of Remembrance

Our Lake of Remembrance is a calm and peaceful spot situated within our grounds for visitors to sit and reflect on the furry friends that have graced their lives with pawprints over the years. Whether it's a recent loss or years have passed, grief never really leaves us, so having this space for people to sit and reflect is very important to us.

Treating animals with dignity and respect as they say their final farewells is paramount to our philosophy no matter the size. That's why we have been granted special dispensation to scatter the ashes of those animals cremated in communal cremations around the lake, ensuring that they find peace here. They never have to leave the farm.

If you would be interested in visiting the lake to reflect on your own loss, or would like to discuss the communal cremation pricing with a member of the team, please get in touch today.

For more information, visit our website at www.suffolkpetcrematorium.com. You can contact us by emailing [email protected] or for a quicker response by calling us on 01284 656565 or 07769 675067.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

05/05/2026

We are here when you need us 01284 656565 to speak to one of our lovely team members.

27/03/2026

How true is this

27/03/2026

Easter Period Notice - Good Friday to 8am Tuesday 7/4

Dear Facebook Friends - Please note that our phone lines will be attended where possible over the Easter bank holiday period. We will endeavour to have a member of the team to see you if required.

Out of hours charges will apply from 6.00pm on Thursday 2nd right through the bank holiday. On Saturday 4th we will be open from 9.00am until 12.00 midday as usual, after which out of hours services will apply for the rest of the weekend. Our normal working hours will return at 8am on Tuesday 7th April.

For more information, visit our website at www.suffolkpetcrematorium.com. You can contact us by emailing [email protected] or for a quicker response by calling us on 01284 656565 or 07769 675067.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

Set in the picturesque and peaceful grounds of Lower Farm, Suffolk Pet Crematorium is a family run Pet & Horse Crematorium based near Bury St Edmunds.

17/03/2026

Forget-"Them"-Not Seeds

At Suffolk Pet Crematorium, our emphasis is always on remembrance. In order to help ease the pain of their four-legged friends passing, we present every customer with a packet of forget-me-not seeds to help keep their memory alive forevermore.

These gorgeous plants are recognised the world over as the perfect flower to remember a lost loved one and, as you can see from the bloom below sent in by a customer, they are a beautiful addition to any garden. Plant them in their favourite place or somewhere that makes you think of them and enjoy their memory for years to come.

For more information, visit our website at www.suffolkpetcrematorium.com. You can contact us by emailing [email protected] or by calling us on 01284 656565.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

28/02/2026

All the team at Suffolk Pet Crematorium totally agree with this.

13/02/2026

Saying goodbye at Suffolk Pet Crematorium

A lifetime of loving a four-legged friend is a blessing that for many ends far too quickly. Whether you're lucky enough to reach the natural end of your pet's life due to old age or faced with the unfortunate consequences of an illness, putting a pet to sleep is an incredibly taxing time for all pet owners.

To give our clients the time and space to grieve, we are able to offer spaces to say your final goodbyes in one of our Farewell Rooms. Here, you can bring your furry family member and their vet to put them to sleep in a peaceful and dignified environment. Bookings allow our customers to say their goodbyes for up to two hours in our space. If your own family vet is able to attend you can organise this with them directly, or you can speak to Cheryl at Every Paws Gentle Goodbyes who will be sure to give your pet a kind and compassionate farewell.

Please note - the service costs £100 + VAT and does not include the cost of the vet or the cremation service. Bookings are available from 9am until 3pm to ensure that our last booking has full use of the time available to them.

If you have suffered a bereavement, you can contact us by emailing [email protected] or by calling us on 01284 656565.

Suffolk Pet & Horse Crematorium - Creating peace of mind at a time of grief.

Set in the picturesque and peaceful grounds of Lower Farm, Suffolk Pet Crematorium is a family run Pet & Horse Crematorium based near Bury St Edmunds.