West Midlands Veterinary Referrals

14/10/2026

02/10/2026

Some lovely words from Ted’s family to brighten our day! 🐾💙

We love hearing about our clients’ experiences, and receiving feedback like this really does mean so much to our whole team.

Thank you for trusting us with your lovely Ted and for taking the time to share your kind words. 🥰🐾

01/10/2026

🌟 Happy Veterinary Receptionist Appreciation Day! 🌟

Today we’re celebrating our wonderful Client Care Team and the incredibly important role they play here at West Midlands Veterinary Referrals. 💙

Our Client Care Team are often the first people our clients speak to, whether that’s when making an appointment, asking a question or simply looking for a little reassurance. They’re also the link between our clients, referring vets and clinical teams, helping everything run as smoothly as possible.

It’s a busy role with so much happening behind the scenes, and while that work can sometimes go unnoticed, today is all about putting our Client Care Team firmly in the spotlight! ✨

A huge thank you to our fantastic team for everything you do for our patients, clients and referring practices every single day. 💗🐾

Now it’s your turn! 👇
If one of our Client Care Team has helped, reassured or supported you along the way, leave them a 💙 or a little message in the comments to help us celebrate them! 🥰

01/10/2026

🐾 Last but certainly not least in our Meet the Client Care Team series… 🐾

Say hello to Christine! 👋🩷

Christine has been part of the West Midlands Veterinary Referrals team since 2022.

Outside of work, Christine has a lovely Cocker Spaniel called Lily 🐶💗and at work, she’s famous for making a great cuppa tea! ☕ We think every team needs a Christine! 😂

And that brings our Meet the Client Care Team introductions to a close! We hope you’ve enjoyed getting to know the lovely faces behind our team. 🐾🌟

30/09/2026

🐾 Next up in our Meet the Client Care Team series… 🐾

Say hello to Liz! 👋💕

Liz has been part of the West Midlands Veterinary Referrals team since 2021, bringing plenty of experience and a friendly face to our Client Care team. 💙

At home, Liz has her own furry trio keeping her busy: two gorgeous Pomeranians, Wiz and Amber 🐶🐶, and her lovely cat, Beattie 🐱. We’re sure there’s never a dull moment with that little bunch around! 🥰

We’re so pleased to have Liz as part of our Client Care team and to be introducing her as part of our countdown to Veterinary Receptionist Day on 1st October. 💙🐾

30/09/2026

🐾 Next up in our Meet the Client Care Team series… 🐾

Say hello to Alicia! 👋💕

Alicia has been part of the West Midlands Veterinary Referrals team since 2024.

Outside of work, Alicia has a gorgeous Springer Spaniel called Finn 🐶💙 and there’s one other thing you should know about her… she loves her coffee! ☕😂

With Finn by her side and a coffee never too far away, Alicia is all set! 🐾☕

29/09/2026

🐾 Next up in our Meet the Client Care Team series… 🐾

Say hello to Jemma! 👋💗

Jemma has been part of the West Midlands Veterinary Referrals team since 2023 and is also our go-to person for all things insurance! 📋💙

Outside of work, Jemma has quite the four-legged family, with Barney the Cocker Spaniel, Buddy the Jack Russell and Woody the Pony! 🐶🐶🐴

With three four-legged friends at home, Jemma certainly has her hands full! 🐾💙

29/09/2026

🐾 Next up in our Meet the Client Care Team series… 🐾

Say hello to Cyan! 👋💗

Cyan has been part of the West Midlands Veterinary Referrals team since 2023 🐾

When she’s not helping look after our clients and their pets, Cyan has two furry family members of her own: Millie the cat 🐱 and Dottie, her Chihuahua cross 🐶.

And because Dottie clearly didn’t want to miss out on her moment in the spotlight, she’s joined Cyan for her photo too! 📸💕

We’re loving introducing you to the wonderful people behind our Client Care Team as we count down to Veterinary Receptionist Day on 1st October! 💙

28/09/2026

✨ It’s time to meet the team! ✨

With Veterinary Receptionist Day coming up on 1st October, we’re shining the spotlight on our fabulous Client Care Team at West Midlands Veterinary Referrals. 💙

They’re the friendly faces and voices welcoming our clients and their pets every day, so over the next few days we’ll be introducing them one by one! 🐶🐱

First up…👀

Meet Katie, our Client Care Team Lead!

Katie has been part of the West Midlands Veterinary Referrals team since 2023. 🐾

When she’s not leading our lovely Client Care Team, Katie is kept busy by her crazy Cockapoo, Teddy! 🐶💙