20/09/2026
🐾 A Little Reminder About Our Kennel Area 🐾
We’re sorry, but clients are not permitted to enter the kennel area once their dog has been booked in and dropped off. This is a requirement of our insurance, and we have to follow these rules to help keep both our clients and all of the dogs in our care safe.
We completely understand that you want to see where your dog will be staying, and we appreciate that it’s important to know they are comfortable, safe and well looked after. ❤️
For this reason, we offer viewings beforehand. A member of our staff will be happy to show you around the facilities and answer any questions you may have before your dog’s stay.
However, once your dog has been booked in and dropped off, clients are not allowed into the kennel areas. We have a responsibility to stick to our insurance conditions and safety procedures. There are also lots of dogs in our care, and keeping the kennel area secure and calm is important for everyone.
We hope you understand that this isn’t about keeping you away — it’s simply about safety, insurance and following the rules we are required to follow.
Thank you so much for your understanding and cooperation. 🐶❤️