04/10/2025
New Information regarding NIGHT & WEEKEND veterinary care
At Old Stone Vets we are continuing to provide your normal vet service. There is no change to this. All our surgeries are remaining open as usual and our vets and nursing/reception staff are all remaining committed to providing you, our clients with the best vet care we possibly can.
The nights and weekend vet cover is proving more difficult to keep providing with our own staff. Our clinical staff all work full 40-50 hour weeks and then we ask of them to work nights and weekends on top of this. This is unsustainable as we are having difficulty recruiting newer vets and nurses.
With this in mind, we have agreed with two other local independent practices in our area to pool our night and weekend staff together to offer all our clients a better service (staffed 24hrs with qualified vet nurses overnight) and vets on a lesser rota to allow them to function better during the day and provide clients with a better service.
Karl & Ed are both joining this new night & weekend only Out of Hours (OOH) vet service which will be run out of the hospital premises in Scott Mitchell Vets in Hexham. This means that for night or weekend emergency vet treatments you may see one of our vets or one of their vets but all cases will be seen at Hexham.
Most of you will never require an OOH (night or weekend) emergency visit to the vet. Some of you may have been unfortunate enough to have to use our service once or twice in a year. For you, this is an extra 10-20mins travelling distance for that potential once a year (average) OOH visit to the vets. For us (the staff providing the service) this makes a huge difference to our working lives, going from in some cases an 80-90hr week to a 50-55hr week. This means we are better able to provide you (our clients) with a continued normal vet service every day.
We are not shutting any surgeries; we are accepting all urgent/emergency cases during the day along with routine cases as normal.
This only effects NIGHT & WEEKEND vet care.