09/15/2026
✨Meet-and-Greet Mondays are here ✨
Underdog & Co. has full books and only a handful of spaces for new dogs. That means we get to be intentional about who we add, because fit matters more than simply filling an appointment.
Moving forward, some prospective clients will be invited to a short Meet-and-Greet Monday appointment before booking a full groom. We’ll meet your dog, talk through their grooming history, see how they feel about handling, and decide whether our shop is the right fit for both of us.
We’ve worked hard to build a calm, one-on-one salon where dogs can settle, staff can work safely, and grooming doesn’t feel like a contact sport. We want to protect that.
✨ You may be a great fit for us if:
• You value comfort and humanity over vanity.
• You’re honest about behaviour and grooming history.
• You maintain your dog between appointments, or choose a style you can maintain.
• You follow recommendations about scheduling, coat care, training or veterinary support.
• Your dog may be nervous, quirky or opinionated, but can recover, participate and make progress.
• You want a collaborative relationship with your groomer.
🚫 We probably aren’t the place for you if:
• You expect us to repeatedly wrestle a dog through grooming with no work happening between appointments.
• Severe matting is a recurring pattern and you’re unwilling to change the haircut, schedule or home care.
• Your dog regularly bites, thrashes, yanks or requires significant restraint for basic grooming and there is no plan to improve that through cooperative care, training or veterinary support.
• The finished haircut matters more than your dog’s comfort.
• You want someone to simply “get it done” at any cost.
None of this makes a dog bad. Some dogs need a different environment, more training, veterinary support, medication etc.
We are not trying to be everyone’s groomer.
We’re protecting the peace of the dogs who trust us, the bodies of the people doing this work, and the standard of care that made Underdog what it is.
We’re not the right fit for everyone. That’s why we’re such a good fit for the people and dogs who are. ❤️