09/02/2026
Hey everyone 👋🏼
Kato would like to let everyone know that I will be starting callbacks this week, and will be getting back to everyone’s messages I promise you have not been forgotten about💕
It’s been a stressful month but please know each of you were on my mind and missed dearly🤗
Few updates going forward into busy season:
- Cancellation and no show fees without 24 hour notice will be put on your next bill!
- To ensure everyone picks up and drops on time and a reminder I am not a daycare service I will be charging extra $40 dollars for anyone who is more than 20 minutes late for drop off or anything over 30 minutes for pick up.
I’m not doing this to be cruel but to be fair not to just my other clients but your dogs! As you know I work with a lot of dogs that are reactive, shy, traumatized dogs or not dog friendly. This also ensures any dog’s safety as I space out clients to ensure no dog meets from different households! I need the time to be slow and gentle with a lot of the dogs I work with and I can’t do my job properly if I’m worrying about pick ups!
- Prices will be changing in the new year!
I’ve been trying very hard to keep my prices low and affordable for everyone but my grooming tools and supplies are getting more expensive!
Please know that my nail trim and dremel prices will stay the same to ensure I can help as many people as I can at an affordable price! I also still do my loyalty nail trim program. Pay for 9 nail trims, get the 10th FREE🐾
Important Reminder‼️
Flu season is upon us soon that being said please be respectful, masks and hand sanitizer and be switching to slip leads only so no dog gear!
Last year I got very sick, and was down for two months with the flu after Christmas rush and right into the new year, I gained a secondary chest infection after my body was compromised from the first flu! This is very dangerous for me being autoimmune compromised. To ensure this doesn’t happen if you’ve been in contact or are sick let’s reschedule appointments or we can work something out, just let me know so I can prepare.
All fee’s will be waved to ensure my health and safety and yours, I appreciate your understanding!
Can’t wait to see you all soon
Much love,
Melissa & Kato🐾🫶🏼