06/25/2026
Good afternoon,
I had a last-minute cancellation today (less than 2 hours notice) as well as a missed appointment, which results in lost income for my small business.
As a reminder, my policy requires at least 24 hours notice for cancellations or rescheduling so I have the opportunity to fill the appointment.
Appointments cancelled with less notice, or missed without notice, will have a fee of 50% of the grooming cost applied before any future bookings can be made.
Thank you for your understanding and support.
