Vetcall Melbourne

Directions Website Contact the business

Vetcall Melbourne VetCall: Your Trusted Veterinary Service in Melbourne

Discover exceptional pet care with VetCall, Melbourne's premier veterinary clinic and housecall service.

Integrative Veterinary Clinic
Vet and Nurse House-calls
Servicing the Western suburbs of Melbourne

Practicing complementary and alternative therapies such as acupuncture, and Traditional Chinese Medicine (herbs) Our skilled veterinarians bring comprehensive care directly to your doorstep in West Footscray and surrounding areas. We treat all family pets, including dogs, cats, birds and rabbits. Our range of services includes consultations, diagnostics, surgery, dentistry, and innovative treatments like acupuncture, Chinese herbal medicine, physiotherapy, and laser therapy. We offer convenient house calls, ensuring your pets receive top-quality care in the comfort of their own home. VetCall provides a full spectrum of pet health solutions, with preventive care and specialised treatments for joint health and prescription diets. We also offer compassionate end-of-life care and euthanasia services when needed. We accept various payment methods, including Visa, Mastercard, EFTPOS, ZipPay, and offer flexible options like direct deposit and GapOnly payments. Choose VetCall for expert, convenient, and compassionate veterinary care tailored to your pet's needs.

As the weather warms up, snakes are becoming more active and may be out and about earlier than usual. Already this Sprin...
20/10/2026

As the weather warms up, snakes are becoming more active and may be out and about earlier than usual. Already this Spring there have been an influx of reported sightings of snakes in backyards and sunning themselves on popular pathways.

So as every minute counts, the question is do you know what to do if you suspect your pet has been bitten by a snake?

What you can do;
• Keep your pet as calm and still as possible.
• Carry them if you can, minimising movement.
• Contact your closest 24 hour emergency veterinary hospital immediately and head straight there.
• Do not wait for symptoms to appear, snake bites can be life threatening, even if your pet initially seems fine.

It’s important to know Vetcall does not carry snake antivenom, so if you suspect a bite, please contact your nearest emergency vet ASAP!

A little preparation can make all the difference in an emergency. Save your nearest emergency vet’s number in your phone now, you never know when you might need it.

A little extra preparation 👉🏻If you regularly walk your dog along bush trails, creek paths or nature reserves, consider carrying an elastic compression bandage, it may be useful if you know how to apply it correctly, but the technique depends on the bite location. Keep your pet still and seek emergency veterinary care immediately!

Snakes rarely bite unless they feel threatened, startled or are defending themselves. Give them plenty of space, keep your dog close on walks, and never attempt to approach or handle a snake. Keeping your distance helps keep both you and your pets safe. 💛


Built like a big boy but still just a baby… at 7 months old and still growing into those big boy paws 🐾 say hello to Had...
16/10/2026

Built like a big boy but still just a baby… at 7 months old and still growing into those big boy paws 🐾 say hello to Hades, the most handsome longhair German Shepherd puppy! 🤎

We have to introduce the cutest little duo, meet  Popo & Peanut.. brothers from different mothers 💙💙 They were superstar...
14/10/2026

We have to introduce the cutest little duo, meet Popo & Peanut.. brothers from different mothers 💙💙
They were superstars for their health checks this week, and when it came to treats both knew how to make most of those puppy dog eyes! 🥺

vetcallmelbourne

Could holistic veterinary care be another option for your pet?When your pet already has a trusted veterinary team, you m...
12/10/2026

Could holistic veterinary care be another option for your pet?

When your pet already has a trusted veterinary team, you might wonder why would I consider holistic veterinary care?

The answer is that holistic care doesn’t have to mean choosing between “conventional” and “natural”. Integrative veterinary medicine brings different approaches together, looking at the whole pet and how we can support their health alongside the veterinary care they already receive.

At Vetcall, our holistic vets have experience in Traditional Chinese Medicine (TCM), veterinary acupuncture and Western herbal medicine, and can incorporate these approaches into an individualised treatment plan where appropriate.

This can be particularly useful for pets who are managing ongoing conditions such as arthritis, chronic pain, digestive concerns, skin problems, anxiety or age-related changes. Sometimes the goal is to support comfort and quality of life, sometimes it is to complement existing treatment, and sometimes it is simply about looking at nutrition, lifestyle and preventative health from a broader perspective.

Acupuncture, for example, may be used alongside conventional pain management to support mobility and comfort. Chinese Medicine considers the individual patient and their overall pattern of health, while Western herbs and nutraceuticals can provide additional options for supporting particular body systems.

Holistic veterinary care also gives us an opportunity to look beyond the immediate problem, considering nutrition, gut health, environment, lifestyle, emotional wellbeing and the individual needs of your pet.

Most importantly, our holistic veterinarians are still veterinarians. We don't believe in replacing appropriate diagnostics, medications or conventional treatment when they are needed. Instead, we look at how different approaches can work together, with your pet's safety and wellbeing at the centre.

Holistic care is simply another tool in the veterinary toolbox, one that may be worth exploring when you want to take a more individualised, whole pet approach to your companion's health.

Curious whether holistic care could benefit your pet? Talk to our team about booking an appointment with one of our holistic veterinarians.

Bringing your pet to the vet can sometimes be stressful, for them and for you. We understand that completely. That’s why...
09/10/2026

Bringing your pet to the vet can sometimes be stressful, for them and for you. We understand that completely.

That’s why at Vetcall, we’ve built our services around one simple idea, your pet’s comfort and wellbeing always come first.

Whether you prefer the care and facilities of our in-clinic service or the added convenience of a Housecall visit in the comfort of your own home, we’re here to make veterinary care as easy and stress free as possible for both you and your pet.

Our dedicated veterinary team provides a wide range of services for dogs, cats, rabbits, birds and more. From routine vaccinations, flea and parasite control, joint supplements and dental care, through to diagnostics, surgery and more complex medical needs, we’re here to support your pet at every stage of their life.

And when the time comes, we also provide compassionate palliative and end of life care, offering gentle, respectful support to you and your pet during some of the most difficult moments.

We know convenience matters too. We accept Visa, Mastercard, EFTPOS, cash and Zip Pay, helping make quality veterinary care more accessible. We’re also a GAP-only provider, making eligible insurance claims easier and quicker.

At Vetcall, we’re more than just a veterinary service. We’re your partner in your pet’s health journey, honest, professional and genuinely caring.

Because your pet isn’t just a patient. They’re family. 💛

We know our Vet Nurses ROCK… literally! 🤘You might occasionally hear them singing along to the tunes out the back (wheth...
09/10/2026

We know our Vet Nurses ROCK… literally! 🤘

You might occasionally hear them singing along to the tunes out the back (whether the patients appreciate the performance is another story), but in all seriousness, our nursing team are pretty amazing humans.

From monitoring anaesthetics and assisting in surgery and dentals, to triage, patient care, laser and LED light therapies, holistic and natural healing, and advocating for rescue animals and wildlife, our nurses bring so much knowledge, skill and heart to what they do.

They’re the calm hands, the caring hearts, the problem solvers, the comforters and the ones who go above and beyond for our patients and their families every single day.

Behind every great vet is an incredible nurse, and we’re so lucky to have a team who care as deeply as ours do.

So, this Vet Nurse Appreciation Week, we’re celebrating the people behind the scrubs, their dedication, compassion, quirks, and yes, their questionable singing! 😝

Happy Vet Nurse Appreciation Week to our wonderful team. We couldn’t do it without you! 🫶🏻💛

We only post the facts folks 🐶💛
06/10/2026

We only post the facts folks 🐶💛

Clinic visits with beautiful Betty, and those soulful eyes.. perfection 🤎
02/10/2026

Clinic visits with beautiful Betty, and those soulful eyes.. perfection 🤎

For emergencies during this time contact -Advanced Vetcare Kensington 9092-0400ARH Essendon Fields 9379-0700CARE Vets Co...
22/09/2026

For emergencies during this time contact -

Advanced Vetcare Kensington 9092-0400
ARH Essendon Fields 9379-0700
CARE Vets Collingwood (for buns) 9417-6417

A new chapter for Dr Bec 💛After so many years of caring for our patients, our clients and our Vetcall family, our origin...
21/09/2026

A new chapter for Dr Bec 💛

After so many years of caring for our patients, our clients and our Vetcall family, our original founder, Dr Rebecca Bugg, is getting ready to say goodbye to Victoria and begin an exciting new chapter across the Tasman.

It’s hard to put into words just how much Dr Bec has poured into Vetcall over the years. From its beginnings at Sunshine Petstock to the clinic and team we have today, her passion, dedication and vision have helped shape the Vetcall we know and love.

While we’re certainly going to miss having her here day to day, this is far from goodbye. Dr Bec will continue to be a very big part of Vetcall, managing and supporting the practice from afar and remaining very much involved.

And for our wonderful clients who will be missing those familiar consultations, you won’t have to wait too long to see her! Dr Bec will be returning to Victoria every three months to spend time at Vetcall and offer in-person consultations.

Her move will also give her the opportunity to spend more precious time with family and embrace a different pace of life, while continuing to do what she loves and remain connected to the Vetcall family.

So, from all of us, and from the countless pets and families whose lives you’ve touched along the way, thank you, Dr Bec. Thank you for your years of dedication, your belief in Vetcall and, most importantly, for always putting the wellbeing of our patients at the heart of what we do.

We’re so excited to watch you embrace this next chapter, with new adventures, more family time, new surroundings and plenty of wombats along the way!

Wishing you all the very best for this wonderful change in life, Bec. We’ll miss having you just around the corner, but we know you’re never really going too far.

Here’s to new beginnings, new adventures and the next chapter of the Vetcall story. 🐾

Dr Rebecca Bugg

Address

1/569 Barkly Street
West Footscray, VIC
3012

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 2pm

Alerts

Be the first to know and let us send you an email when Vetcall Melbourne posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Vetcall Melbourne:

Shortcuts

Share

Category