01/06/2026
Policies all in one place ♥️
• No shows will incur a 100% fee before your dog is booked in again.
• Reminders - do not rely on them to show up to your appointment. (I’m only human and can’t keep up with everything all the time.
• Pick ups - it is expected that your dog/s is to be picked up as soon as you’ve received the text to say they’re finished. We all have places to be I get it so if you need your dog babysat after their finished being groomed, unfortunately I’m not your girl, 30minutes after finished being groomed is the expectation.
• I will not push a dog that is uncomfortable or stressed just to get a perfect groom. I am in it for the comfort of the animal not turning them into show dogs when they aren’t comfortable with the process.
• Dogs that have had surgery need 4 weeks to heal before being groomed so that no possible infection is to be introduced (I’m not taking the slim chance)
• pregnant dogs may be refused a groom if they aren’t usually great with the grooming process as it can cause them to terminate their pregnancy.
• Respect me and my time and I’ll respect you and yours, simple.
If this doesn’t sound fair or if you think this won’t be doable please message me so we can try to work something out.
Communication is key with me!
- Milz ♥️