17/09/2026
Coming out of winter, we’re seeing a LOT of coats like this in the salon.
For some dogs, it’s been a little longer between professional grooms over the cooler months. Add in longer winter coats, jackets, moisture and brushing that might not quite be reaching the skin - and matting can build up underneath without being particularly obvious from the outside.
And that’s okay. We’re not here to make anyone feel bad about it. We’d much rather get the coat sorted, get your dog comfortable and start fresh.
But we also want owners to understand why a heavily matted groom costs more than their usual appointment.
Our standard grooming prices are based on a regularly maintained coat. When matting becomes tight or compacted, there’s an entire extra step added to the groom.
Instead of our usual bath → dry → clip & style, a matted dog often needs to be:
✂️ Pre-clipped before the bath to safely remove the bulk of the matting
🛁 Bathed and thoroughly dried
✂️ Clipped all over again to properly finish the groom
Essentially, we’re clipping the dog twice in one appointment.
We also need to work much more slowly around tight matting because it can pull on the skin underneath.
Extra time, care and breaks help us reduce the risk of irritation, clipper burn or accidentally catching skin that has been pulled up into the matting.
Pre-clipping a dirty, compacted coat is also incredibly hard on professional grooming equipment and can quickly blunt our blades, another hidden cost of these appointments.
That’s what our matting fees cover: the additional time, work and care required to get your dog comfortable again safely.
With the weather warming up and Christmas appointments already creeping closer, now is the perfect time to get those winter coats sorted.
If it’s been a while since your dog’s last groom, don’t stress. Book them in, we’ll assess the coat and go from there.
Fresh start, comfortable dog, and a much easier coat to maintain heading into summer. 🐶